Step into the fast-paced world of digital retail with Ackermans, where value, innovation, and customer obsession comes together to create exceptional online shopping experiences. As part of our eCommerce team, you’ll play a key role in shaping how millions of customers discover, engage, and purchase the products they love - anytime, anywhere.

This is more than just a job; it’s an opportunity to be at the forefront of a rapidly evolving retail landscape. You’ll collaborate with passionate, forward-thinking teams, leverage data-driven insights, and contribute to seamless, customer-first digital journeys that reflect the heart of the Ackermans brand.

If you’re energized by growth, inspired by innovation, and excited to make a real impact in one of South Africa’s most loved retail brands, then this is your chance to help redefine value retail!

KEY RESPONSIBILITIES

Merchandising and publishing online product
Managing product samples
SEO enrichment - crafting product names and descriptions
Review and refine product content to keep our online store trend-aligned and optimized for performance
Stay ahead of customer search behavior to enhance discoverability and conversion
Admin reporting & quality checks of all online product information
Communicate with internal stakeholders, acting as the link between merchandise, marketing and digital teams

JOB RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

An understanding of the Clothing Retail Cycle & Buying process
Understanding of Online Commerce best practices
An understanding of relevant buying systems and related processes

SKILLS required:

Proficiency in the latest Microsoft applications (Outlook & Excel) – with a focus on intermediate to advanced Excel capabilities.
Sound planning, organising & time management skills.
Ability to work with multiple in-house systems.
The ability to:

o assess problems and make decisions.
o communicate effectively both within, as well as outside the company.
o build and maintain relationships.
o be resilient and maintain high levels of drive and initiative under pressure.
o positively influence others.
o be resourceful and prioritise.
o work independently, as well as be a team player.
o be proactive.
o be flexible and adapt to change.
o be assertive.

EXPERIENCE REQUIRED

Essential:

Previous experience (preferably 2 years +) as a coordinator in an online commerce environment.
Previous experience (preferably 2 years) in an Administrative or Buyer’s Assistant role within a retail/buying environment.

Preferred:

Experience with content management systems and/or e-commerce platforms, with the ability to upload, format, and manage product images and web content

QUALIFICATIONS REQUIRED

Essential:

A Grade 12 Certificate/Matric

Preferred:

A relevant tertiary qualification in Retail, Administration, Fashion Design /Clothing Production/ Product Development /Merchandising, or a related field

eCommerce Coordinator

Join Ackermans as an eCommerce Coordinator and help shape seamless shopping experiences for millions of customers!