We are looking for someone who is passionate about creating cutting edge E-Learning content to join our Training and Development team. The role will be is responsible for designing, developing, and maintaining engaging digital learning content and experiences that support employee development and business objectives. It also ensures learning solutions are instructionally sound, visually appealing, and technologically effective, using modern tools and adult learning methodologies.

We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

Qualification Required:

Essential:

• Diploma in HR, Instructional Design, Educational Technology, Multimedia Design, or related field.

Preferred:

• Certification in instructional design or e-learning development (e.g., CPLP, ATD).

Knowledge & Skills Required:

• Proficiency in e-learning authoring tools: Articulate Storyline, Rise 360, Adobe Captivate, etc.
• Familiarity with Learning Management Systems (LMS) and SCORM packages
• Competence in graphic and video editing tools.
• Strong MS Office and/or Google Workspace skills.
• Knowledge of gamification, adaptive learning, and mobile learning strategies.
• Strong instructional design and adult learning theory knowledge.
• Planning and Organising
• Communication skills (written and verbal)
• Creative thinking and problem-solving skills.
• Building relationships with internal stakeholders
• Project coordination skills, engaging in multiple projects simultaneously.
• Attention to detail and commitment to delivering high quality work.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Experience in user experience (UX) design for learning.
• Experience in retail or corporate learning environments.
• Creative thinker with a strong eye for visual design.
• Excellent communication and collaboration skills.
• Detail-oriented with strong project management and time management capabilities.
• Ability to work independently and meet tight deadlines.

Experience Required:

Essential:

• Minimum of 2 years' experience in e-learning content design and development.
• Proficiency in e-learning authoring tools (e.g. Articulate Storyline, Adobe Creative)

Preferred:

• Experience working within graphic design and video editing software (e.g., Adobe Creative Suite).

Key Responsibilities:

1) Instructional Design and Development

•  Design and develop e-learning modules, microlearning, and blended learning experiences using instructional design models (e.g., ADDIE, SAM).
• Translate learning objectives into engaging, learner-centric digital content.
• Use e-learning authoring tools (e.g., Articulate Storyline, Rise 360, Adobe Captivate) to build interactive learning modules.
• Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy and relevance.
• Collaborate with internal teams to understand content requirements and ensure brand consistency.

2) Learning Management System (LMS) Integration

• Upload, manage, and track e-learning content in the LMS (e.g., Moodle)

3) Quality Assurance

• Conduct thorough quality assurance checks, testing for functionality, usability, and technical compatibility.
• Continuously review and update content based on learner feedback, business changes, or technology updates.

• Design and create multimedia elements including graphics, animations, audio narration, and video using tools such as Canva or Adobe Creative Suite.

5) Stakeholder Collaboration

• Work with HR, business leaders, and SMEs to align e-learning initiatives with organisational needs.
• Provide guidance and support to L&D team members on instructional design and digital learning best practices.