The Insurance Coordinator will effectively oversee the insurance portfolio to ensure the monthly logging and accounting of all insurance transactions are complete, the claim register agrees to our claims logging system, resolving all queries and ensure the accuracy of claim finalisation.

ROLE RESPONSIBILITIES:

Administration and reporting

• Oversee the administration and claim processing by insurance clerks
• Ensure accuracy of the claim register compared to claims logged by stores 
• Assist with the finalising claims internally and submit to brokers for oversight
• Ensure that escalated claims are attended to timeously
• Compile and submit monthly insurance stats to Operations team
• Ensure the completeness of the stats provided, based on approved claims in Synergy

• Review and approve insurance journals for expenses ad aggregate account 
• Review insurance reconciliations 
• Review and approve insurance accruals 
• Ensure reconciling items are resolved by responsible Clerk

Procurement

• Approve quotes and invoices relating to insurance claims 
• Ensure all invoices are captured and approved
• Liaise with business partners to ensure that invoices are not missed or duplicated

Team Management

• Ensure that all performance management processes are completed and submitted as required by the business · 
• Provide regular feedback on performance · 
• Partner with HR to ensure recruitment processes are followed. · 
• Provide and facilitate training and onboarding of new Insurance Clerks · 
• Identify opportunities to develop and upskill team

EXPERIENCE REQUIRED:

Essential:

At least 3 years’ experience in financial administration, including reconciliations and journals

Preferred:

Experience within the retail business environment

Experience in people management

QUALIFICATIONS REQUIRED:

Essential:

National Diploma in Finance / Accounting or similar

Preferred:

Bachelors Degree in Finance / Accounting or similar

JOB RELATED KNOWLEDGE AND SKILLS REQUIRED

KNOWLEDGE required:

• Solid knowledge and understanding of accounting principles, procedures and application 
• Strong administration knowledge and ability 
• Strong financial systems knowledge

SKILLS required:

• The ability to investigate exceptions, anomalies and discrepancies
• Excellent communication both written and verbal.
• Critical thinking and ability to problem solve independently